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A simple way of refining processes in any business is a PDSA Cycle, says T.J. Cown, continuous improvement specialist with Southern Illinois Healthcare.

The cycle is designed for implementation and analysis of an innovation. The steps are:

Plan: Develop a plan to implement the change. Experts recommend small changes because they are more easily monitored.

Do: Try out the new process on a small scale. Make sure to gather data or monitor processes to grasp results of the hange.

Study: Make time to analyze the change and decide if modifications are needed

Act or Adjust: Put the change into practice or refine the process change and go back to Step 1.

-- Les O’Dell

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